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Our Newsletter


Service & Returns

ORDERING INFORMATION:

BY MAIL:

Please mail us your purchase order or requisition. Be sure to include billing and shipping information
[please note that UPS is unable to deliver to a P.O. Box Number],a telephone number, and the ISBN numbers and quantities of items ordered. 

Mail to:   Young People's Press, Inc.
              Customer Service Department  
              814 Morena Blvd  Suite 102
              San Diego, CA 92117  

BY FAX:

Follow the instruction above and FAX the information 24 hours a day by dialing 1-619-296-1297.

BY PHONE:

Call us toll free at 1-800-231-9774 Monday through Friday from8:00a.m. to 5:00pm Pacific Time with your billing and shipping information
[please note that UPS is unable to deliver to a P.O. Box Number],telephone number,ISBN number,quantities,and method of payment: purchase order number, check or money order. 

CUSTOMER SERVICE: 

If you have questions regarding the ordering of materials or about your invoice please call our Customer Service Department toll free at 1-800-231-9774 Monday through Friday from 8:00am to 5:00pm Pacific Time. 

TERMS OF SALE:

School and Library Discount: 

Prices quoted on this Web-Site are wholesale school prices which apply to educational customers. Prices to individuals are 25% higher. Both subject to change without notice. 

Terms and Shipping:

All shipments will be accompanied by a packing slip. Invoice will be mailed separately. Please pay the invoice. Invoices are payable in full upon receipt. All prices are F.O.B. our shipping point. A shipping and handling charge of 8% will be added to your order. Deliveries are made by UPS. CA customers please add sales tax. Returns Policy: Carefully check your shipment upon arrival and before affixing school stamps.
Stamped books cannot be returned as they are no longer in saleable condition. All discrepancies must be reported within 10 days of receipt of order. Any items purchased may be returned for credit against future purchases or refund, or may be exchanged for a different item, within 30 days of receipt of order. All returns must be sent prepaid and be in clean saleable, unused condition. Be sure to include a copy of our original invoice to insure proper credit.